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Privacy Policy Coverage

Mum's Kitchen is committed to protecting the privacy of its consumers. The intent of this privacy policy is to detail the information Mum's Kitchen may gather about the individuals who visit its website, how that information is used, and the company's disclosure practices. Please note that this policy applies only to Mum's Kitchen' website and not to the websites of other companies or organisations to which it provides links.

 

Links

The Mum's Kitchen website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Mum's Kitchen website. Mum's Kitchen does not control those sites or their privacy practices, which may be different. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Mum's Kitchen Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Mum's Kitchen; that sharing is governed by that third-party company’s privacy policy.

 

Personal information

Any information that is associated with your name or personal identity. Mum's Kitchen uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Mum's Kitchen. We take seriously the trust you place in us. Mum's Kitchen will not sell, rent or lease your personal information to others.

 

On some Mum's Kitchen websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your Mum's Kitchen products, or apply for a job at Mum's Kitchen. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.

 

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional..

 

Non-Personal information

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Mum's Kitchen collects and analyzes non-personal information to evaluate how visitors use the Mum's Kitchen websites.

Non-personal data we collect may include the pages visited on the Mum's Kitchen websites, unique URLs visited within Mum's Kitchen.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies.

 

Children

Anyone younger than 13 years of age need to obtain permission from their parent(s)/guardian(s) before submitting their names or any personal information on this website. Personal particulars such as name, email address, telephone number or any other information that might help identify one's whereabouts should not be entered in response to a form, or on a bulletin board without prior permission.

 

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

 

Information Usage

Mum's Kitchen uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Mum's Kitchen websites. Occasionally we may also use your information to contact you for market research regarding Mum's Kitchen products or services. We will give you the opportunity to choose your privacy preferences regarding such communications. Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Mum's Kitchen and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

 

Personal data collected online may also be combined with information you provide Mum's Kitchen through other sources such as product registration, call centers or public events such as trade shows or seminars.

 

Personal data given to Mum's Kitchen may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

 

Non-personal data is aggregated for reporting about Mum's Kitchen website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

 

Share of Information

Mum's Kitchen will not sell, rent or lease your personal information to others. Mum's Kitchen will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Mum's Kitchen shares customer information across Mum's Kitchen-owned business entities and companies working on our behalf, but only as described above in “How we use your information.”

 

Mum's Kitchen contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “Share of Information.” Suppliers and service providers are required to keep confidential the information received on behalf of Mum's Kitchen and may not use it for any purpose other than to carry out the services they are performing for Mum's Kitchen. These service providers may change or we may contract with additional service providers to better accommodate our customers. Mum's Kitchen will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

 

Mum's Kitchen or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Mum's Kitchen will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

 

Consumer choices

Mum's Kitchen gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Mum's Kitchen-wide marketing communications. Mum's Kitchen-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Mum's Kitchen-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point.We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.

 

Preference and Opting Out

At any time that Mum's Kitchen collects personally identifiable information, the individual will be given the opportunity to 'opt out' of any use or disclosure of it. If you do not wish to receive information from Mum's Kitchen or third parties about products or services, you may indicate that preference by clicking on the appropriate unsubscribe option available.

 

Information and third-party companies

Certain Mum's Kitchen services are linked with those from unrelated third-party companies, some which offer you the option to share with both Mum's Kitchen and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Mum's Kitchen Web page, to request communications from Mum's Kitchen marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.

 

Access to and accuracy of information

Mum's Kitchen strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Mum's Kitchen’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.

 

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.

 

Securing information

Mum's Kitchen is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Mum's Kitchen has in place appropriate physical and managerial procedures to safeguard he information we collect.

 

Privacy Policy Change

If there are updates to the terms of Mum's Kitchen’s privacy policy, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Mum's Kitchen will provide notification to affected customers.

 

Contact Us

We value your opinions. If you have comments or questions about our privacy policy, please send them to darren@mumskitchen.com.sg